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Check back later for details about this session.

Practice Broker Simon Palmer works with dentists daily to buy and sell dental practices and has traded hundreds of practices in a career spanning 20 years. In this session, Simon reveals the secrets of what makes a practice attractive to buyers and why others sit on the shelf. Regardless of whether you are in the growth phase or retirement is on the horizon, Simon will explain what you should do now to ensure your practice ticks all the boxes when it comes time to sell.

Few dentists understand the amazing power of creating World Class Customer Service Systems inside their dental practice that allow dentists to truly control their own destiny… owning a dental practice need not be a burden… in fact when managed correctly it is truly a gift that allows dentists to determine:

• Where they live
• Where their children go to school
• When they retire
• Where they retire to
• What they do in their retirement

Don’t become a slave to your own practice.

Dr David Moffet turned a suburban dental practice doing $400K in 1996 to a practice doing $3.4M in 2011 and was able to sell that practice for what ended up being a tick over $4M dollars.

In this presentation, David will expand your thinking with several simple-to-implement processes that you can put into place immediately in your dental practice to create instant results. Results that you’d wished you’d achieved sooner…

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In this session, renowned consultant Julie Parker will help you:

• Discover how you can use the three core human drivers to inspire the performance of your team members.
• Learn how to create the perfect environment for team development.
• I will share my proven method that you can implement into your practice immediately to start your team’s continual improvement journey.

How To Have An Appointment Book Full of Patients That Never Cancel, and how it’s what goes on at the appointment before that really influences whether a patient is going to come back again and see you, or not?

In this 45 minute presentation, Dr David Moffet will explain all of the forgotten pieces of the dental patient visit that determine and pre-determine whether or not a patient will make, and will keep, that next appointment they make with you.

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Check back later for details about this session.

Check back later for details about this session.

It’s never too early or too late to set yourself up on the path to financial security. Whether that establishing your goals, getting clarity on your cashflow, setting up company structures and trusts, maximising your super or understanding how to make insurance work for you, the journey becomes easier when you have a good plan in place. Hear from a veteran financial adviser about what key actions new and seasoned professionals in the dental industry can take NOW!

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A practising accountant and qualified lawyer, Garry Pammer has been working with dental practices - small, large and corporate - for more than 30 years. In this session, he will address all the boring bits about establishing a dental practice that will come back to bite you in the future if not done right from day one. From choosing the right business structure, to partnerships and trusts, employing people and engaging associates, all are special cases in dentistry and Garry's first hand experience will deliver detailed insight into how to do it right as well as examples of cases now enshrined in the tax law hall of fame.

Trained accountant Sam Koranis, CEO of Medifit, has built hundreds of dental and medical practices nationwide. Whilst creating beautiful, functional clinical workspaces is the face of the company, ensuring they perform financially for their clients is the real driver of the company's success. In this presentation, Sam will share his insight into what it costs to create a practice, how much is too much, real estate considerations, commercial leases, working in shopping centres and more.

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Check back later for details about this session.

Succession planning for your dental practice is a hot topic. Navigating a successful exit from your business doesn’t have to be painful, if you can put in place a plan in the years leading up to your departure. Hear from business owner and senior financial adviser from Profile Financial Services who has worked with Dentists and many other business owners to take the stress our of passing on your business when the time is right. We are very aware that some business arrangements can become complicated, but the more complexity, the more value the right team around you can provide to assist in unwinding! Understand how structures, planned and unplanned exit events can affect your practice.

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Check back later for details about this session.

Competition in the dental industry is only heading one way … up! Fortunately, for the forward-thinking dentist, three time-tested options are available to grow your practice in 2022 and buck the downward trend caused by ever-increasing competition.

In this interactive presentation from multi-award winning Practice Growth Specialist, Angus Pryor, you’ll discover:

• The 4 environmental factors that are working against you … unless you know what they are and how to combat them
• Why there are only 3 ways to grow your practice, and how to stop wasting time on what doesn’t work
• The two most effective and reliable business-building tactics that are surprisingly affordable
• The one statistic that is negatively impacting every single dentist in Australia, whether they know about it or not
• The overlooked source of growth that is as simple to harvest as picking an apple from a tree

This seminar is a must for those who invest in, or are considering plunging into, the world of digital platform advertising. Digital advertising uses paid targeted advertising to reach customers in the hope they may become your customers. Typically assessed on cost-per-click, their fundamental underlying strategy and therefore success, differ markedly with the platform itself. In this lecture, we take a look at the two main players - Facebook and Google - and explain how they work, how they differ and how to measure their effectiveness in your business in a no-nonsense, easy to understand manner.

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Check back later for details about this session.

Check back later for details about this session.

Check back later for details about this session.

Check back later for details about this session.

Check back later for details about this session.

Check back later for details about this session.

Learn how to turn your patients into super spreaders of viral marketing and achieve perpetual practice growth.

Instead of just hoping to get more referrals, Dr Michael Sernik, will explain a clear strategy that will predictably result in an ever-increasing flow of new patient referrals.

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Check back later for details about this session.

Sue Rusalen explains how to increase your value to your practice and increase your income using the concept of building a Million dollar hygiene business with Larkin Protocol integration as its centrepiece.

In this 90-minute session, learn how to:

• Generate 90% plus patient retention.
• Build hygiene to one third of recurring production.
• Upskill your hygienists to reignite their career.
• Zero cost marketing.
• Save patient lives.

Dental hygienists and oral health therapists can now practice independently. This session will explore the realities of establishing your own hygiene practice and whether or not it is an ideal career path for the future. The session will draw on real world experiences of setting up a hygiene practice in Australia.

Speaker TBA.

How can dental hygienists and oral health therapists upskill to deliver the ultimate patient experience.

More information to follow.

More information to follow.

Dental hygienists and oral health therapists can now practice independently.

One path to independent employment is in the area of mobile dentistry.

This session will look at the realities of establishing a business visiting nursing homes and other facilities to deliver care.

Speaker TBA

More information to follow.

More information to follow.

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In this presentation Jayne will focus on the best and proven ways to manage the Dental Practice New Patient Phone call.

Jayne will highlight all of the missed opportunities that present themselves every time that dental front office team members are not fully prepared when a new patient phones the practice, and she will share why the team need to understand the profound impact they personally are able to make on every incoming call.

Jayne will also explain to attendees all of the simple steps that front office team members need to follow in order to achieve great results on. New Patient Enquiry Calls, including results for the patients calling in, and also for the dental practice as well.

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Smilo.ai is reimagining the dental care experience using AI. Their 360° end-to-end virtual care platform connects patients to dentists, with real time insights instantly and remotely. In this session, Dr Padma Gadiyar will explain detail how practices are utilising Smilo.ai for everything from engaging new patients in private practices to triaging oral health problems in public clinics.

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In 2002, Dr Sernik created the gold standard for clinical communications and for many years delivered workshops to thousands of dentists around the world. Twenty years later, he has created a new revolution in Dental Communications: SernikSpeak.

Communications skills lie at the heart of every successful practice and this talk promises to be career-changing.

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Check back later for details about this session.

Why is it so important to know how to handle these types of phone calls, and how to stop them from happening in the first place.

Every Dental Office needs to have and be able to use clear and specific cancellation strategies that allow their team members to easily and seamlessly be able to handle any cancellation call if and when it comes in.

Over the years of running the front office of a very successful Dental Practice Jayne Bandy made and recorded a complete list of all of the reasons that patients offered up as to why they were unable to attend their appointments for their necessary dental treatment.

Jayne discovered that there are really only TWO types of cancellations, and in this interactive presentation Jayne will reveal the best proven methods for helping patients to keep those appointments…

Because it really comes down to just one thing. Can the person answering the cancellation phone call change the caller’s mind?

In this presentation, Jayne will equip your team members with all the skills they need to know what to say and how to say it to every caller who tries to cancel their appointment?

Jayne will reveal her secret methodology that immediately stops your team members from saying “That’s OK”, even before they ask the caller why there is a need to cancel that appointment.

In this presentation, Jayne will show you the exact same four step methodology that she used to use, and now teaches others, to help the patient who is cancelling to actually change their mind, and keep their appointment.

Lastly, Jayne will reveal the two important things that every patient who rings to cancel needs to hear, so that they absolutely change their minds about rescheduling their necessary treatment.

Check back later for details about this session.