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Dentistry

Brisbane, AUSTRALIA

THIS EVENT HAS CONCLUDED

From: 8:00 AM Thursday, 14 September, 2017

To: 4:30 PM Thursday, 14 September, 2017

TOTAL CPD FOR THIS EVENT: 7 HOURS

This event includes information on the following topics:

The intended audience for this event includes:

This workshop addresses the changing and expanding role of the Practice Manager providing tools to help take some of the responsibility off the shoulders of the practice owner/dentist.

Learn:

Business acumen- Think like a patient, act as an owner:

  • Practice financials to keep an eye on
  • Key Performance Indicators/ KPIs
  • Analysing key reports to support your practice owner

People Management- How to gain, train and retain your team:

  • Alleviating recruitment stresses and the importance of contracts
  • Training and motivating your team to succeed
  • Leadership skills to help you get the most from your team
  • Leading the leader

Customer service culture- Creating an aligned and consistent team:

  • Creating practice standards and protocols
  • What you need to know about marketing and patient retention

Practice compliance:

  • Staying on top of regulatory compliance
  • WH&S and infection control procedures
  • Creating standards

"The course has created a new motivation for us to look at improvements we can easily make to our practice." S.KING, SA

Payment Options:
CONCLUDED

Power to the Practice Manager

THIS RATE APPLIES TO: Practice Manager

CONCLUDED
  • Full Program
  • AUD 792.00
  • Including 10% GST
  • Early Bird Discount
  • Less AUD 79.20
  • Expired
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