Strategies to deliver a memorable patient experience

Melbourne, AUSTRALIA


From: 6:00 PM Wednesday, 24 October, 2018

To: 9:00 PM Wednesday, 24 October, 2018


This event includes information on the following topics:

The intended audience for this event includes:


D4W Dental Practice Roadshow 2018


Strategies to deliver a memorable patient experience.

Learn how to attract and retain modern patients.


25th September - 31st October 2018 


After the success of the 2017 roadshow, the D4W Roadshow is back in 2018 with all new material, expanded locations and includes new partners, speakers and the launch of new exciting D4W integrated services. 

Join us for a free seminar where you will learn how to attract patients and deliver a memorable customer experience. We will also demo a range of new D4W and partner services that enable you to achieve that outcome.

D4W customer feedback on 2017 Roadshow: 

  • 95.95% of attendees surveyed found the content relevant and useful.
  • 91.89% of attendees surveyed found the content enjoyable and satisfying.

Attendee feeback:

“Great selection of guest speakers that all built on each other for a common issue practices face.”

“Excellent night, helpful information.”

“Great event, we gained some very useful information by speaking directly to the speakers and staff.”

2017 D4W Roadshows sold out. Don’t miss out in 2018.


Leading experts deliver insights you can put into practice.

Keys to maintaining a lifelong patient-practice relationship.
Andrew Gray - Consultant, or Brett Churnin - General Manager, Client Relationships, Prime Practice

Get in front of more patients, more often.
Alex Mair - USA Digital Expert, Great Dental Websites

Provide your customers the best experience with seamless payments and claiming.
ANZ HealthPay. New Product launch. D4W Connected.
Jason King - Strategic Partnerships Manager, ANZ HealthPay

Enhancing the customer experience utilising D4W and new D4W Connected services within the patient journey. Includes new product launch and demonstration of D4W Marketing, D4W Connected Partner Programme and National Dental Plan new enhancements.
Veronica Emerson - National Training Manager, Centaur Software
Veronica will be supported by the product matter experts for D4W Marketing and National Dental Plan.


Format: FREE midweek evening seminar. 1.5 hour seminar & 1 hour to discuss and demo the relevant services for your practice in the Services Display Area with the individual subject matter experts.

What’s provided: A selection of wine, beer, soft drinks, tea, coffee and canapes.

Roadshow Special Offer: Attendees can claim a FREE 2 month trial of NEW D4W Marketing, eAppointments or eForms.*

Recommended to attend: (max 4 attendees per practice)
Dental4Windows customers and non-Dental4Windows customers are recommended to attend.

  • Principal Dentists
    Business Owners
    Practice Managers

Cost of Seminar: FREE

CPD Points: Two CPD points will be credited for attending the seminars.

Time: 6:00pm - 6:25pm Registration, Tea & Coffee. 6.30pm Seminar begins.


More info

Mr Andrew Gray

Andrew has worked in the dental industry for many years. He has a deep understanding of the challenges and opportunities that dentists face when communicating with their patients and a strong commi...

More info

Mr Brett Churnin

Brett has worked in the dental industry for many years. He has a deep understanding of the challenges and opportunities that dentists face when communicating with their patients and a strong c...

More info

Mr Alex Mair

Alex is Client Support Manager for Great Dental Websites. Having worked in the dental digital marketing space his entire career, Alex fully understands how to capitalize on the dynamic nature of th...

More info

Ms Veronica Emerson

Veronica is the National Head of Training and Consulting for Centaur Software, helping dental practices implement and efficiently use Dental4Windows. With over 13 years' experience, Veronica has su...

More info

Mr Jason King

Jason is the Strategic Partnerships Manager for ANZ HealthPay, collaborating with Health IT technology partners to enhance customer propositions and develop the ANZ HealthPay platform. With over 15...

Payment Options:

Free Seminar

THIS RATE APPLIES TO: Dentists, Others

  • Full Program
  • AUD 0.00