ACAS 2019 LB




This event has concluded

From: 8:30 AM

Thursday, 1 February, 2018

To: 12:30 PM

Thursday, 1 February, 2018



Event Details...

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Staffing issues cause many headaches in dental practices. Take control of the problem by learning the basics of good HR practice. Join Mark Werman, who heads-up the ADA HR Advisory Service, and who has been advising ADA members with their HR and staffing issues for over 20 years, as he guides you through a practical program in how to implement good, functional and legally compliant HR systems and processes in your practice.

This program will provide you with the essential tools for developing job descriptions, interviewing, hiring, evaluating job performance and conducting reviews within the legal requirements.

Topics include:

1. How to Lift the Performance of your Dental Team – from Mediocre to Marvellous.

The four key components of good performance management:

  • Job descriptions
  • Performance appraisal
  • HR Policies & Procedures, and
  • Remuneration

2. How to Recruit Quality Staff for Your Dental Practice.

Key elements necessary for securing good quality staff, including:

  • How and where to source quality candidates
  • How to write an advertisement that stands-out
  • How to interview effectively
  • Reference checking
  • Contract issues, and
  • Induction

3. How to Avoid the Employment Legal Minefield.

Key areas of employment legal compliance, including:

  • Key elements of the Fair Work Act – incl unfair dismissal (and how to avoid an UD claim)
  • Key elements of the Health Professional & Support Services Award
  • Employee v Contractor issue
  • Work, health and safety key issues

4. How to Create a No-Bullying Workplace

Key steps to create a no-bullying workplace in order to avoid a bullying complaint:

  • How to write and implement a No-Bullying Policy
  • How to set-up other systems to ensure a practice zero-tolerance of bullying
  • What to do if you receive a Bullying compliant and how to conduct an investigation

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